Technical Assistant - Tyrone

HR & Support
Ref: 6497 Date Posted: Friday 29 Sep 2023

Technical Assistant                                                                                                                                                                  County Tyrone                                                                                                                                                                   Salary: Competitive

We are currently recruiting for a Technical Assistant to join or client’s team in County Tyrone. You would be responsible for building strong customer relationships and assisting them with their technical requests while striving to provide a great customer experience.

The right candidate should have a food related qualification and have great customer service and organisational skills. This role would be easily commutable from Armagh, Cookstown and Omagh.


Roles & Responsibilities

  • Ensure customer expectations are managed resulting in customer satisfaction.
  • Ensure all deliverables are in good order and of high standard.
  • Track account metrics
  • Ensure there is an open line of communication on progress with both internal and external stakeholders.
  • Identify growth opportunities
  • Ensure food hygiene and safety standards are implemented.
  • Manage customer interactions such as logging, reporting and trending of customer complaints and other issues.
  • Produce and Amend factory specs for new products.


Key Skills

  • Degree in a Food related qualification or equivalent.
  • Experience in a similar role.
  • Experience in a fast-paced food environment
  • Great communication skills
  • Excellent customer service skills
  • Great organisational skills.


For more information surrounding the role, feel free to contact Ellie on 028 3089 8345.

INFORM3 Recruitment is an equal opportunities employer. By applying to this position, you accept the terms of our privacy policy which you can find on our website.